Careers

Law Firm Collections Specialist

We are a boutique law firm, focusing on representation of homeowners associations and condominium associations.

We are seeking an experienced collections specialist with a positive attitude, a strong work ethic, and enthusiasm for contributing to the growth of a law practice. We are seeking someone who is positive, energetic, conscientious, friendly, hard-working, self-sufficient, and proactive.

Responsibilities include:

• Preparing demand letters to debtors to collect unpaid receivables owed to clients.

• Preparing small claims court pleadings, affidavits, and other court documents on behalf of the firm’s receivables client, as directed by the firm’s attorneys.

• Speaking to debtors to collect unpaid receivables owed to clients, negotiate payment plans, and process payments.

• Develop a mastery of the firm’s case management system, including updating case notes and generating appropriate forms.

• Overseeing payment plans and following up on defaults on agreements.

• Communicating with the firm’s clients and managing agents regarding collections accounts.

• Receiving incoming phone calls and emails from debtors who dispute debts.

• Assisting and supporting the firm’s attorneys as needed.

Requirements for consideration:

• At least 2 years of experience working in a collections agency or a legal collections role in a law firm or company.

• The ability to handle sometimes tough conversations in a courteous and professional manner.

• Comfortable with a high volume of inbound and outbound calls.

• The ability to effectively prioritize work and multi-task in a fast-paced environment.

• Excellent oral and written communication skills.

• Understanding and complying with the requirements of the Fair Debt Collections Practices Act and other applicable collections laws.

• Attention to detail.

• Critical thinking skills.

• Reliable, professional, detail-oriented, dependable, friendly, highly organized and motivated.

Benefits

• Flexible Scheduling/Four-Day Work Week

• 401(k) and 401(k) matching

• Health insurance

• Dental/vision insurance

• Health savings account

• Life insurance

• Paid time off

Pay: Hourly, commensurate with experience